Description

This event is a one-stop shop!!  In just three days, you will cover all three modules and waste no time becoming The Ultimate Account Manager.  This program is much more than typical customer service training, taking an in-depth look at day-to-day issues facing account managers in their quest to become extraordinary. Includes client management, career development, policy analysis, E&O pitfalls, emerging issues, etc.  

Day 1 - Module 1 (6 Hours CE):

Defining Value: Make Me Say WOW!

The Ultimate Account Manager

Zero Backlog Desk Management 

The Insurance Marketplace

The Risk Management Process

Contract Law and Policy Analysis

Day 2 - Module 2 (6 Hours CE):

E&O Loss Control

Certificates/Evidence of Insurance

Generations at Work

Career Development

Dealing with Diversity

The Future of Insurance: Current and Emerging Issues

Day 3 - Module 3 (6 Hours CE):

Exposure Identification Tools

The Ultimate Submission

Underwriting and Rating Basics

Coverage Comparisons

Creating Proposals that SELL

Additional Insured Endorsements

Commercial Lines Market Update